Privacy Policy

Last Updated: 3/09/2025
Website: [Your Website Name] ([yourdomain.com])

1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of information:

Personal Information: name, email address, phone number, billing/shipping details, payment information.
Non-Personal Information: IP address, browser type, device information, pages visited, cookies and analytics data.

3. How We Collect Your Information

We collect information when you:

Visit and use our website.
Sign up for our services, newsletters, or accounts.
Make a purchase or transaction.
Contact us via email, forms, or support.

4. Use of Information

We use your information to:

Provide and improve our services.
Process payments and fulfill orders.
Communicate with you (news, updates, offers).
Personalise website experience.
Comply with legal obligations.

5. Disclosure of Information

We may share information with:

Service providers (e.g., payment processors, shipping, IT support).
Legal or regulatory authorities if required by law.
Third parties with your consent.

We do not sell your personal information.

6. Data Storage & Security

We take reasonable steps to protect your data from misuse, loss, unauthorised access, or disclosure. However, no online system can be guaranteed 100% secure.

7. Access & Correction

You may request access to your personal information or ask us to correct it by contacting us (see Section 10).

8. Cookies & Tracking

We use cookies and similar technologies for analytics, improving site functionality, and providing a personalised experience. You can disable cookies in your browser, but some features may not work properly.

9. International Transfers

If we transfer personal information outside Australia, we will ensure it is protected under comparable privacy safeguards.

10. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy, contact us:
Email: [Insert email]
Address: [Insert business address]

If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

🍪 Cookie Policy

Effective Date: [Insert Date]
Website: [Your Website Name] ([yourdomain.com])

1. What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us provide a better user experience, analyse traffic, and personalise content.

2. Types of Cookies We Use

Strictly Necessary Cookies – required for site operation (e.g., shopping cart, login).
Performance Cookies – collect anonymous analytics about how visitors use our site.
Functional Cookies – remember user preferences (e.g., language, settings).
Targeting/Advertising Cookies – used for tailored advertising (e.g., Google Ads, Facebook Pixel).

3. How We Use Cookies

We use cookies to:

Improve website functionality and performance.
Track usage patterns and analytics.
Provide personalised content and marketing.

4. Managing Cookies

You can manage or disable cookies via your browser settings. Please note that some site features may not function properly if cookies are disabled.

5. Third-Party Cookies

We may use third-party services (e.g., Google Analytics, Facebook) which also place cookies on your device. These providers have their own privacy and cookie policies.

6. Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with a revised effective date.

👉 These can be customised further depending on whether your site:

Runs ads/retargeting.
Collects sensitive information.
Has EU/UK users (which would require GDPR/UK GDPR compliance and a stronger cookie consent banner).